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No idea I have a Mac, try downloading a free game. Buying Nancy Drew games here has never been a scam, I've only had problems with one game installing correctly. Comment Thank you Share Helpful 2. Top Critical Review. Does anybody else think this is wrong , it appears you are only rewarded to a certain level then that slippery mat is pulled from under your feet. I have removed the reps full name from the email he sent but can provide it if needed. Connecting with Wild Tangent's "technical support" is a different matter. Big Fish was great for the years it lasted. Reviews that mention popular keywords customer service 21 big fish casino 8 customer support 4 object games 4 bank account 4 scam company 3 app store 3 1 game 3 credit card 9 money Comment Thank you Share Helpful 0. The most common issues with Big Fish Games are around customer service, which is not as good as expected by some customers. It literally makes me sick. The openings are often sluggish, the graphics a bit slow or choppy, the dialogue cutting or clipping here and there, etc. Fast-fwd to Most of their demos quit after only 20 or 30 minutes, with 'thank you for playing, please purchase'. Comment Thank you Share Helpful 4. Normally when I sign up to a website they send me lots of emails, messages, etc. There is no customer service with this company. Write a Review Ask a Question. I'll be sure to help you further as soon as I return. I have been on this app for over ten years ever since it was card ace casino. What it's made me feel is enough to make a person neck themselves. When down loading from Bigfishgames. Add a note optional - e. Big fish games, on the other hand, sent me nothing at all, not even an email confirmation confirming my on line purchace, so imagine my surprise when I notice that they've been billing me for months for something I clicked on a while ago. Just a heads up - I'll be out for my weekend, so it will take me a couple of days to get back to you. Have a great day ahead. Big Fish potentially costs folk their relationships. I have been playing for awhile and have spent quite abit , and never win , my problem with this company is the sexual discrimination and do not say its not true , where is Barney Smith oh yeah he left company in good standing dont they all men seem to win and women seem to struggle and they never answer my emails always a automated response like they dont care , but of course i am only a female, they do not like women, end of story The launcher for the game is an exe file of the same name. Big Fish Games also ranks th among Games sites. This is very serious downright disgusting business! If you get a game that doesn't work properly, you are stuck with it. The games here are cheaper than on Herinteractive. Offering half-assed solutions instead of legit problem-solving. No refund, no actual troubleshooting, no suggestions. Trust me you lose more and will waste tons of money. Other Verified purchase. How are they in business? Their CS was fantastic. I played many demos and purchased several games every year, without a hitch. When my partner quit after a year and a half, he wasn't twice the man, he was 10 times the man. Helpful customer service! Contains image or video. For those who are not familiar you have a progress bar around your avatar showing your progress toward the next level and it's associated bonuses , I now found that my progress bar was no longer working. Big Fish is the 1 place to find casual games! No, I own 5 Big Fish games on my laptop and they all work when I'm on vacation, where there is no internet available. Regards, DM. It just stops. Life just stops. Today, most of the older pre games no longer play correctly on the newer Windows 10 PC. Play free game downloads. Emailing their CS did nothing but result in canned responses that blamed the same technicality ya think , and only offering a free game code that was good for a whopping 5 whole days. Share on Twitter. Why did he do this to me yet say he loved me? I get it you want to make loot but your shooting yourself in the foot by abusing the people who fund you. No waiting. Looking forward to your reply. It is buried in the TOC that when you buy a game you are actually signing up for a membership which includes monthly payments. Wasted way too much real money for fake chips. Comment Thank you Share Helpful 3. Their supposed "upgraded forum" is no help, to worthless. Rating 5 stars. What reviewers want you to know Positive highlights No positive highlights yet. The account cannot have any further Level Ups and progress will be shown on the progress bar. Top Positive Review. So not so surprising at all that they didn't feel like reminding me about it. I becane cooped up in our little home. Comments 1 Thank you Share Helpful 8. Why will noone with the power fix this situation? Cant wait until you go belly up and all you scamers have to find a,real job. They are liars and thieves preying on people people with addiction problems. Overview Big Fish Games has a consumer rating of 1. You will be too. Corporate Values. We can set the account's Level back to and you will be able to continue getting Level Up bonuses and rewards in the account. This company needs to be investigated. They take advantage of people really bad and are a piss poor company. Take it from me and thousands of others that get suckered in to their game and buying coins. I read that the U.

Big Fish Games has a consumer rating of 1. Please reply directly to this email confirming the Level reduction and we will be able to proceed further with it. People are losing hundreds complaints against big fish casino thousands! Source Fish Games.

I joined them in after playing and falling in love with my first HO game. You complaints against big fish casino never get any help or money back!

This is dishonest to say the least and very bad business practice. I couldn't make friends or maintain casino cabo friendships as I drew closer and closer to wanting to eat my own faeces.

When I requested technical support they gave me a free game token and allowed me to keep the game that I was having issues with. English only. We're done. Comment Thank you Share Helpful 1.

Critical highlights When I tried to email customer service I received an automatic message giving me several "solution" options. It eats up everything.

Checking the account logs, we can see that the account has reached Level 1,, which is the highest Level an account can have in Big Fish Casino. When something went wrong with a game, they'd offer valid, ethical troubleshooting. On a positive note, when I contacted the company about this and complained they refunded all my money immediately. Thanks for writing in. That's it.